Privacy Policy

Roaming Solutions (Pty) Ltd
Company Registration Number: 2017/517785/07
Effective Date: 1 September 2025

1. Who We Are

Roaming Solutions (Pty) Ltd (“Roaming Solutions”, “we”, “us”, or “our”) is established in the Republic of South Africa and acts as the responsible party under the Protection of Personal Information Act, 2013 (POPIA). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our websites, products, and services.

2. Scope

This Privacy Policy applies when you visit our website, contact us, contract with us, or otherwise interact with our services. It does not apply to third-party websites or services we do not control.

3. Information We Collect

Personal and contact details (name, email, phone, address, company, job title).
Account and billing information (via secure payment providers).
Technical information such as IP address, browser type, and usage logs.
Information from service providers and public sources.

4. How We Use Your Information

To provide, operate, and improve our services.
To respond to enquiries and provide support.
To process transactions and send confirmations/invoices.
To comply with legal obligations and protect rights/security.

5. Sharing of Information

We may share information with trusted service providers, legal authorities when required, and in connection with business transactions. We do not sell personal information.

6. Security

We use reasonable measures to protect your data, but no method of transmission or storage is completely secure.

7. Your Rights

Under POPIA, you have the right to access, correct, delete, or object to the processing of your personal information. You may also withdraw consent where applicable.

8. Contact

Roaming Solutions (Pty) Ltd
Email: info |at| roamingsolutions.net
Address: Somerset West, South Africa

9. Complaints

If you are not satisfied with how we handle your personal information, you may contact the Information Regulator (South Africa).